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Guide to Starting a Virtual Assistant Business

by GHVA Group

In a world where job security is a thing of the past, more and more people are starting their own business. And with the growth of small businesses in all sectors comes an increased demand for administrative, creative and technical support, and a world of opportunities for virtual assistants.

GHVA Founder Janet Barclay is one of several experts who were interviewed for the FabJob Guide to Become a Virtual Assistant, a comprehensive resource covering a wide range of important topics such as starting a business, marketing, education and training, and how to become a great virtual assistant.

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Categories Starting a VA Business
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Virtual Events Specialist Certification Program

by Debbie Lapointe

I recently completed the Virtual Events Specialist Certification course through www.vaclassroom.com.

The course included 20 hours of video sessions, 3 general assignments and one master assignment to achieve certification.

While the course covered the more technical “how-to” process of assessing, coordinating and implementation, this is a brief summary of the benefits of holding a live event, the types of events and a general outline of how to assess which would best suit a particular client.
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Categories Professional Development for Virtual Assistants
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What is a Virtual Assistant?

by Janet Barclay

According to Wikipedia,

A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients from a home office.

Virtual Assistants work as independent contractors, enabling us to work for a variety of different businesses, usually from our own home offices. We use current technology to perform a wide range of administrative and other tasks. The following is just a small selection of roles a VA can fill for your business:

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Categories Working with a Virtual Assistant
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15 Top Tools for Virtual Assistants

by Salma Burney

The Golden MouseHere is a listing of our favourite tools that allow us to work effectively and efficiently for our clients:

1. Billing Boss

A free service for invoicing. You can upload your contact list or add it separately. Billing Boss will email invoices and make a PDF version. Clients can pay online or pay with PayPal, just click to pay! Unfortunately you cannot make a custom invoice, and it won’t track your time. There are additional items that cost to connect them. Mobile version is a cost and you can do it from your phone! Can allow others to run reports.

Recommended by Janet

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Categories Tips and Resources for VAs
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How to Avoid Virtual Assistant/Client Mismatches

by Janet Barclay

angry client questioning her invoiceLast month, many GHVA members participated in the 6th Annual Online International Virtual Assistants Convention (OIVAC), where we had the opportunity to learn from professionals in the areas of business, technology, communication, coaching, marketing, and social media as well as commercial technology experts, VA coaches and trainers.

One of the speakers was OIVAC founder Sharon Williams. In her presentation, Letting Go of “D” (Difficult) Clients, Sharon described ten types of “bad” clients:

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Categories Tips and Resources for VAs, Working with a Virtual Assistant
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Consistency in Social Media

by Crystal Burkholder

Blog Hub and Spoke Model for Social Media MarketingIt’s not enough to just set up profiles and then not actively engage on a daily basis. Having a routine and staying committed to the process are key. Also staying focused on your target market requires discipline. Building your presence takes time.

Having a central hub is important. Increasingly, businesses are creating a blog as their “go to” site. Why? The social media audience loves fresh content. Unlike static websites, blog sites now offer you the ability to continually offer fresh, new information to your audience. This platform also allows your audience to comment back to you, giving you the feedback every business owner needs to stay on top of their clients’ needs and wants.

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Categories Business Tips
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Subcontracting

by Angela Spisak

signing a contractSubcontracting with a VA firm is one of the greatest ways to gain experience. I was lucky to get introduced to a great VA firm through a mentor I worked with through the Canadian Virtual Assistant Connection (CVAC). Through them I was able to gain a lot of experience and knowledge about many of the things I didn’t even know existed when I first started.

Subcontracting allows you to work with many other VAs with many different skill sets. The team is usually very supportive of each other. I was fortunate that when I started with the firm I’m still with today, I worked with an experienced Online Business Manager (OBM) who would explain how to do something and let me run with it. This is certainly a huge perk if you can work with someone that is so willing to teach you the things you don’t know.

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Categories Tips and Resources for VAs
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Listen, Speak, and Connect

by Crystal Burkholder

ListeningSocial media strategy isn’t the goal; it’s the path you plan to take to get there; and should always precede activity.

So what are your goals: to increase your customer base; to generate leads; to drive sales; to build awareness; to establish thought leadership; to educate customers; to reach new channels of customers?

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Categories Business Tips
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You Must Have a Social Media Strategy

by Crystal Burkholder

StrategyWhen we hear social media, social media marketing, or social media networking, we automatically think about LinkedIn, Twitter, Facebook, and maybe YouTube. But there is so much more to social media such as blogging, niche specific social channels, audio, video, and others.

Companies are being pressured into the whole social media thing from lots of angles. They’re reading about it in the press, they’re seeing it everyday on TV, their PR agency is asking them about it.

What does it mean and where do you start?

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Categories Business Tips
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How to Find a VA That Rocks

by Janet Barclay

feedback form excellentSarah Shaw of The Entreprenette Gazette recently asked a number of business owners what their virtual assistants do for them and how they found them, and we’re very proud that the Golden Horseshoe Virtual Assistants Group was mentioned as one of the places to find great VAs!

There are a number of questions you should ask when looking for the virtual assistant that’s right for your business.

Many of your questions will probably relate to your specific needs, such as “What experience do you have working with [a particular software program, online service, or industry]?” You may also want to ask how their past work experience and training relates to the needs of your business.

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Categories Working with a Virtual Assistant
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Next Page »

Categories

  • Business Tips
  • Professional Development for Virtual Assistants
  • Starting a VA Business
  • Tips and Resources for VAs
  • Working with a Virtual Assistant

Authors

  • GHVA Group
  • Angela Spisak
  • Crystal Burkholder
  • Debbie Lapointe
  • Jacquie Manore
  • Janet Barclay
  • Janice McLeod
  • Jennifer Kubilis
  • Peggy Stegmaier
  • Salma Burney
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