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Getting Started as a Virtual Assistant

by Janet Barclay

Virtual AssistantAs Founder and Director of the Golden Horseshoe Virtual Assistants Group (GHVA), I receive many inquiries from individuals wanting to know how they can get started in this field. My schedule does not allow me to respond to each one personally, so I have written this article to answer the questions that I receive most often.

For anyone who is thinking about starting a virtual assistant (VA) business, I highly recommend joining Virtual Assistant Forums (VAF). There are many online networks for VAs, but VAF is open to anyone, regardless of geographic location or specialty (or lack thereof), and there’s no cost to join. The forum is very well organized, and the members are extremely helpful and friendly. You must contribute a certain number of posts to be eligible for certain benefits, such as access to RFPs.

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Categories Starting a VA Business
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Professional Development Tips and Ideas for VAs

by GHVA Group

www.yourvamentor.comOne of the best ways to grow your business and increase your profits is through professional development. As a virtual assistant there are many opportunities, and often, through professional development you gain personal strengths too. It’s a win-win situation!

Learn a new skill

As the internet will undoubtedly continue to grow and change, you can too. Keep your skills fresh. Once your business is established, take a class and learn a new skill. For example, you might learn how to set up an affiliate program or membership site. Your new skill will allow you to offer more value to your existing clients, and once you’ve mastered it, you can market it to new clients and really grow your business.

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Categories Professional Development for Virtual Assistants
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How Do You Choose a Specialty?

by GHVA Group

virtual assistantAs a virtual assistant, do you have a specialty? Or do you offer anything and everything? Experts strongly recommend specializing. Here’s why:

Specializing makes you competitive.

When you specialize in a service or an industry it helps set you apart from your competition. When a potential customer is looking for a virtual administrator, chances are they have a very specific task in mind. If you provide that service or specialize in their industry then you’re going to make it to the top of their list.

Not specializing can make you crazy.

Choosing a specialty means you don’t have to juggle too many tasks and responsibilities. It’s challenging enough to own and grow your own business. The last thing you want to do is add more challenges to your day. If you specialize in a task or an industry then you can focus on being the best provider possible.

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Categories Starting a VA Business, Tips and Resources for VAs
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How to Find Great Clients

by GHVA Group

searching for clientsBeing self-employed can be extremely rewarding, but it can also be a challenge. Often the difference is the type of client you have. The better your clients, the more rewarding your business feels and the happier you are. So, it makes sense to create a strategy to find great clients. Here are a few tactics to consider.

Referrals

GHVA Group members report that the majority of their business comes from word-of-mouth recommendations. Referrals often come from past and current clients, former colleagues, networking associations, and even through volunteer work.

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Categories Starting a VA Business, Tips and Resources for VAs
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Why Hire a Virtual Assistant?

by Janet Barclay

overworked business ownerAs a business owner, it’s nearly impossible to do everything on your own. Whether you have a strictly online business, a direct sales business, or a traditional bricks-and-mortar business, it’s unlikely you have both the time and the skills to complete all of the necessary tasks.

Fortunately, current technology allows you to contract with an entire team of professionals, without hiring a single employee. Virtual assistants come in many forms, from administrative, to technical, to very niche-specific.

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Categories Working with a Virtual Assistant
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Common Questions About Setting Your Rates

by GHVA Group

golden dollar signSetting the rates for your virtual assistant services can be one of the most challenging decisions you have to make. In fact, many aspiring VAs struggle with this decision on an ongoing basis. Let’s take a look at some of the more common rate setting questions. The answers may help you with your decision.

1. What’s the Going Rate for the Task?

Before you can begin setting your own rates, you might want to look at what others are charging. This is by no means the only determining factor. As you’ll see, there are other considerations that are more important. However, knowing what your competition is charging is useful information. With a little research, you’ll be able to better position your business and your services.

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Categories Starting a VA Business
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Guide to Starting a Virtual Assistant Business

by GHVA Group

In a world where job security is a thing of the past, more and more people are starting their own business. And with the growth of small businesses in all sectors comes an increased demand for administrative, creative and technical support, and a world of opportunities for virtual assistants.

GHVA Founder Janet Barclay is one of several experts who were interviewed for the FabJob Guide to Become a Virtual Assistant, a comprehensive resource covering a wide range of important topics such as starting a business, marketing, education and training, and how to become a great virtual assistant.

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Categories Starting a VA Business
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Virtual Events Specialist Certification Program

by Debbie Lapointe

I recently completed the Virtual Events Specialist Certification course through www.vaclassroom.com.

The course included 20 hours of video sessions, 3 general assignments and one master assignment to achieve certification.

While the course covered the more technical “how-to” process of assessing, coordinating and implementation, this is a brief summary of the benefits of holding a live event, the types of events and a general outline of how to assess which would best suit a particular client.
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Categories Professional Development for Virtual Assistants
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What is a Virtual Assistant?

by Janet Barclay

According to Wikipedia,

A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients from a home office.

Virtual Assistants work as independent contractors, enabling us to work for a variety of different businesses, usually from our own home offices. We use current technology to perform a wide range of administrative and other tasks. The following is just a small selection of roles a VA can fill for your business:

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Categories Working with a Virtual Assistant
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15 Top Tools for Virtual Assistants

by Salma Burney

The Golden MouseHere is a listing of our favourite tools that allow us to work effectively and efficiently for our clients:

1. Billing Boss

A free service for invoicing. You can upload your contact list or add it separately. Billing Boss will email invoices and make a PDF version. Clients can pay online or pay with PayPal, just click to pay! Unfortunately you cannot make a custom invoice, and it won’t track your time. There are additional items that cost to connect them. Mobile version is a cost and you can do it from your phone! Can allow others to run reports.

Recommended by Janet

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Categories Tips and Resources for VAs
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How to Avoid Virtual Assistant/Client Mismatches

by Janet Barclay

angry client questioning her invoiceLast month, many GHVA members participated in the 6th Annual Online International Virtual Assistants Convention (OIVAC), where we had the opportunity to learn from professionals in the areas of business, technology, communication, coaching, marketing, and social media as well as commercial technology experts, VA coaches and trainers.

One of the speakers was OIVAC founder Sharon Williams. In her presentation, Letting Go of “D” (Difficult) Clients, Sharon described ten types of “bad” clients:

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Categories Tips and Resources for VAs, Working with a Virtual Assistant
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Categories

  • Business Tips
  • Professional Development for Virtual Assistants
  • Starting a VA Business
  • Tips and Resources for VAs
  • Working with a Virtual Assistant

Authors

  • GHVA Group
  • Angela Spisak
  • Crystal Burkholder
  • Debbie Lapointe
  • Jacquie Manore
  • Janet Barclay
  • Janice McLeod
  • Jennifer Kubilis
  • Peggy Stegmaier
  • Salma Burney
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